Any parking/speeding or congestion charges are the sole liability
of the hirer. We will pass all information on our hirers
on to the relevant authorities for them to collect fees.
Please note an administration fee will
apply. If you are travelling in the congestion area you
must inform the office so that we can get the congestion
fee paid for you, We will then charge you seperately for
the day. Then failure to do so will result in you incurring
an extra administration fee.
green card/AA Europe Assist will be supplied for customers
to take the vehicle abroad. This charge will automatically
be added to the rental cost. Under no circumstances should
a vehicle be taken out of the Uk without the written consent
or authorisation of the company
additional drivers are charged at an additional fee of
£4.99 per day.
Requirements to Rent a Vehicle
must be aged between 22 and 70. When the car is delivered,
you will need to produce a valid drivers license which
has been held for 2 years or more and two official additional forms of identification. eg passport, utility bills, bank/card statements, tenancy agreements and company id etc.
Please note age restrictions will apply to some vehicles please phone for details.
the vehicle arrives with an empty, half full or full tank,
you will be required to bring the vehicle back with the
Delivery & Collection
check terms & conditions with central reservation.
note it is impossible to list all of our Terms & Conditions,
however if you are unsure about any issues whatsoever
please contact our Central Reservations where you will
be able to obtain our full written details.
For Airport collection and delivery its imperative that
DCH is given the correct flight No and time of arrival.
Please inform our central reservation team if this changes,
quoting your booking Reference No. If this information
is not received by DCH, DCH will accept no responsibility
or compensation for failed rental.
terms and conditions
rates with out partner will vary to DCH prices all rights
note our partners terms and conditions will apply for
all online reservations and quotes.
delivery and collections do not apply to bookings made
Mileage restrictions will apply to vehicles travelling abroad please check for details.
Minibus Hire aims to resolve most compliants within 35 days of receipt. However, some compliants will take longer due to the nature of the problem and response from our affiliate partners in the group.